Terms of Service and End User License Agreement

Last updated: November 15, 2026

1. These terms

These terms are an agreement between you and [company legal name] ("we", "us"), the maker of the Mochi app. By downloading or using Mochi, you agree to them. If you do not agree, do not use the app. Our Privacy Policy and Community Rules are part of these terms.

2. Who can use Mochi

You must be at least 13 years old, or the age at which you can agree to data use in your country if that is higher. If you are under 18, you need a parent's or guardian's permission, and they agree to these terms for you.

3. Your account

• You can use Mochi as a guest, or sign in with Apple or email.
• A guest account lives on your device. If you delete the app or lose the device, a guest account and its data cannot be brought back. Sign in with Apple or email to keep your data safe.
• Keep your login to yourself. You are responsible for what happens under your account.
• Give us true information, and tell us if you think someone else is using your account.
• You can delete your account at any time in the app: Settings, then Delete Account. See how to delete your account.

4. Your license to use the app

We give you a personal, limited license to install and use Mochi on Apple devices you own or control, as the App Store's Usage Rules allow. The license cannot be transferred or sold, except that the app may be used by other accounts through Family Sharing or volume purchasing. The app is licensed to you, not sold. We and our licensors keep all rights in the app, its characters, art, animations, name and logo.

You may not copy or resell the app, take it apart or try to get its source code (except where the law says you may), remove notices, or use it to build a competing product.

5. Mochi Pro subscription

• What it is. Mochi Pro is an optional paid subscription that unlocks extra features. What it includes, its length, and its price are shown in the app before you buy.
• Payment. Payment is charged to your Apple Account when you confirm the purchase. Apple handles the payment. We never see your card details.
• It renews by itself. Your subscription renews for the same length and at the same price unless you cancel at least 24 hours before the current period ends. Your Apple Account is charged for the renewal within 24 hours before the period ends.
• Free trial. If you start a free trial, it turns into a paid subscription when the trial ends, at the price shown, unless you cancel at least 24 hours before the trial ends.
• How to cancel. On your iPhone, open Settings, tap your name, then Subscriptions. Deleting the app or deleting your Mochi account does not cancel your subscription.
• After you cancel. You keep Pro until the end of the period you already paid for. We do not refund part of a period.
• Refunds. Purchases are made through Apple, and refunds are handled by Apple under its rules. You can ask at reportaproblem.apple.com.
• Price changes. If the price changes, Apple will tell you ahead of time and, where required, ask you to agree before the new price applies.
• New phone or reinstall. Your subscription belongs to your Apple Account. Sign in to the same Apple Account and open the app, and it finds your subscription again.

Nothing here takes away rights you have under the consumer laws of your country.

6. Mochi Bucks, skins, crystals and codes

• Mochi Bucks are points you earn inside Mochi, for example by finishing tasks. They cannot be bought, sold, traded, or turned into money, and they have no cash value. They only work inside Mochi.
• Skins and other in-app items are licensed to you for use inside Mochi. You do not own them and cannot transfer them.
• Daily crystals and other rewards may have time limits. If you do not open one in time, it is gone.
• Skin unlock codes work once, for the first account that uses them. They have no cash value, cannot be sold, and are void where the law forbids them.
• We may change how items are earned, what they cost in Mochi Bucks, or which items are offered. We may remove items or balances obtained by cheating, by error, or by breaking these terms.
• If you delete your account, your Mochi Bucks and items are deleted with it and cannot be restored.

7. Refer a friend

• You can share your personal invite link. When a new friend joins Mochi with it, you earn one free skin of your choice.
• A friend counts once. They must be new to Mochi, with a real account (not a guest account) made in the last 14 days. You cannot use your own code, and two people cannot refer each other.
• You can earn at most 10 free skins this way.
• Only send your link to people you know. Do not spam it or post it where it is not welcome.
• Fake accounts and other tricks do not count. We may take back rewards earned that way, and we may change or end the program at any time.

8. Linking with a partner

• You can link your account with one other person using a link code. Only link with someone you know and trust.
• Your partner can see the tasks you share with them and the love notes and task suggestions you send them.
• Either of you can unlink at any time. You can also block your partner in Settings, which unlinks you and stops all contact in the app.
• We are not responsible for what your partner does with content you chose to share with them.

9. Your content

Your tasks, notes and suggestions are yours. To run the app, you give us permission to store them, process them, and show them to you and, for shared items, to your partner. This permission ends when you delete the content or your account, apart from short-lived backup copies.

You are responsible for what you write and send. You promise that you have the right to share it and that it follows our Community Rules.

10. Rules for content and behavior

We do not allow objectionable content or abusive users. You may not use Mochi to send or store content that:

• threatens, harasses, bullies, or pressures someone;
• is hateful toward people because of who they are;
• is sexual content involving anyone under 18, or sexual content sent to someone who does not want it;
• encourages self-harm or violence;
• is illegal, or shares someone's private information without permission;
• is spam or a scam.

You also may not break into the service, get around its limits, use bots or fake accounts, guess codes, or use Mochi in a way that harms other people or the service.

Reporting and blocking. You can report a love note from inside the app and block your partner in Settings. We aim to review reports within 24 hours. We may remove content and suspend or close accounts that break these rules. See the Community Rules.

11. AI features

• Some features, such as Improve Love Note and auto-distribute, use an outside AI service. They are optional. The Privacy Policy explains what text is sent.
• AI output can be wrong, odd, or not what you meant. Read it before you send it. You are responsible for what you send.
• Text is checked by automated safety filters. A filter can block text by mistake or miss something it should catch.
• We may limit how often you can use AI features.

12. Not professional advice

Mochi is a tool for tasks and small notes. It is not medical, mental health, relationship, legal, or financial advice. If you or someone else is in danger, call your local emergency number.

13. Changes to the app

We may add, change, or remove features, and we may stop offering Mochi. If we shut the service down while you have a paid subscription, we will tell you beforehand where we reasonably can.

14. Ending these terms

You can stop at any time by deleting your account and the app. We may suspend or close your account if you break these terms, if the law requires it, or to protect other people or the service. Where we reasonably can, we will tell you why. Sections that by their nature should continue (such as 4, 15, 16 and 18) stay in force after these terms end.

15. No warranty

To the fullest extent the law allows, Mochi is provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not promise that the app will always be available, free of errors, or that your data will never be lost. Keep your own copy of anything important.

16. Limit of liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost data, lost profits, or lost goodwill. Our total liability for any claim about Mochi is limited to the greater of the amount you paid us in the 12 months before the claim, or 50 US dollars.

Some countries and states do not allow these limits, so some of them may not apply to you. Nothing in these terms limits liability that cannot be limited by law, or rights you have as a consumer.

17. Terms required by Apple

You got Mochi from Apple's App Store, so these terms also apply:

1. Acknowledgement. These terms are between you and us only, not with Apple. We, not Apple, are solely responsible for Mochi and its content. These terms do not give you usage rules that conflict with the Apple Media Services Terms and Conditions.
2. Scope of license. Your license is the limited, non-transferable license in section 4, for use on Apple-branded products you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
3. Maintenance and support. We are solely responsible for maintenance and support of Mochi. Apple has no obligation to provide maintenance or support for it.
4. Warranty. We are solely responsible for any product warranties, to the extent not effectively disclaimed. If Mochi fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, to you. To the maximum extent permitted by law, Apple has no other warranty obligation for Mochi, and any other claims, losses, liabilities, damages, costs or expenses due to a failure to conform to a warranty are our responsibility.
5. Product claims. We, not Apple, are responsible for addressing any claims by you or a third party about Mochi or your possession or use of it, including product liability claims, claims that Mochi fails to conform to a legal or regulatory requirement, and claims under consumer protection, privacy, or similar laws.
6. Intellectual property rights. If a third party claims that Mochi, or your possession and use of it, infringes their intellectual property rights, we, not Apple, are solely responsible for the investigation, defense, settlement and discharge of that claim.
7. Legal compliance. You represent and warrant that you are not located in a country that is subject to a US Government embargo or that the US Government has designated as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
8. Our name and address. Questions, complaints or claims about Mochi should be sent to: [company legal name], [company postal address], telephone [phone number], email [support email].
9. Third party terms. You must comply with applicable third party terms when using Mochi, for example your wireless data service agreement.
10. Third party beneficiary. Apple and Apple's subsidiaries are third party beneficiaries of these terms. Once you accept these terms, Apple has the right, and is deemed to have accepted the right, to enforce them against you as a third party beneficiary.

18. Governing law and disputes

These terms are governed by the laws of [governing law, for example the State of California, USA], without regard to its conflict of law rules. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in the courts there.

Please contact us first if you have a problem. Most things can be sorted out by email.

19. Changes to these terms

We may update these terms. We will change the date at the top, and if a change is important we will tell you in the app or by email before it takes effect. If you keep using Mochi after that, you accept the new terms. If you do not agree, stop using the app and delete your account.

20. General

If part of these terms is found to be unenforceable, the rest still applies. If we do not enforce a term, that does not mean we give it up. You may not transfer these terms to someone else. We may transfer them if the business is sold or merged. These terms, with the Privacy Policy and Community Rules, are the whole agreement between you and us about Mochi.

21. Contact

[company legal name]
[company postal address]
Telephone: [phone number]
Email: [support email]